SPRT Anti-Counterfeiting Statement

SPRT Anti-Counterfeiting Statement

We are committed to maintaining the highest standards of quality and authenticity for all our products. To ensure that our customers receive only genuine SPRT products, we have implemented comprehensive anti-counterfeiting measures.

Our Commitment to Authenticity

• Unique Product Serial Numbers: Every SPRT printercomes with a unique serial number that can be verified through our official website. This number is printed on the bottom label and the packaging.
• Secure Packaging: We use tamper-evident packaging to ensure that our products reach you in perfect condition. If you notice any signs of tampering, please contact us immediately.
• Official Retailers: Purchase our products only through our official website, authorized dealers, and trusted online platforms. Any products purchased from other unofficial sources will not be processed.
• Customer Verification: We encourage customers to register their products on our website after purchase. This helps us keep track of genuine products and assists in providing better customer support.

How to Identify Genuine SPRT Products

• Check the Serial Number: Visit our website and contact us. Shootthe serial number to confirm its authenticity.
• Purchase from Authorized Sellers: Always buy from our official channels or authorized retailers. This minimizes the risk of purchasing counterfeit products.

Reporting Counterfeit Products

If you suspect that you have purchased a counterfeit SPRT product, please report it to us immediately. Provide the following information to our customer service team:

• Purchase receipt
• Product serial number
• Photographs of the product and packaging
• Details of the seller

We take counterfeiting very seriously and will take appropriate legal action against any parties involved in the distribution of counterfeit SPRT products.

Contact Us

For any concerns or inquiries regarding product authenticity, please contact our customer service team at:

• Email: export12@sprinter.com.cn
• Phone: 010-82781467
• Address: 26 Ave.4, Chuangye Middle Road, Shangdi Information Industry Park, Beijing 100085 China

Thank you for choosing SPRT. We appreciate your support in helping us maintain the integrity and quality of our brand.

Sincerely,

The SPRT Team